Refund And Cancellation Policy

Effective Date: 1/12/2024

Thank you for choosing Minature Herbal for your herbal beauty and nutraceutical needs. We are dedicated to providing top-quality products and exceptional customer service. Please take a moment to review our refund policy before making a purchase.

1. Refund Eligibility:

  • We gladly offer refunds for products that are defective or damaged upon receipt.
  • To qualify for a refund, please notify us within [number of days, e.g., 7 days] of receiving your product.
  • Products must be in unused condition and returned in their original packaging.

2. How to Request a Refund:

  • To initiate a refund, please send an email to care@minatureherbal.com with the subject line "Refund Request - Order #[Your Order Number]."
  • Attach clear photos of the defective or damaged product.
  • Provide a brief explanation of the issue.

3. Refund Process:

  • Once we receive your refund request, we will promptly review the information provided.
  • Approved refunds will be initiated to your original method of payment.
  • Refunds typically take [number of days, e.g., 7-10 days] to process.

4. Shipping Costs:

  • Shipping costs are non-refundable unless the return is a result of an error on our part.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Cancellation Policy:

  • Orders can be canceled within [number of hours, e.g., 24 hours] of purchase.
  • After this period, cancellations will not be accepted.

Terms of Service for Minature Herbal - USA

1. Product Information:

  • While we strive to provide accurate product information, please note that descriptions or other content on our website may be subject to change without notice.

2. Pricing and Payment:

  • Prices are subject to change, but we will always strive to provide you with competitive and fair pricing.
  • We accept various payment methods for your convenience.

3. Shipping:

  • We proudly ship to addresses within the United States.
  • Shipping times may vary based on your location and product availability.

4. Returns:

  • For non-defective products, returns are accepted within [number of days, e.g., 14 days] of purchase.
  • Products must be unopened and in their original packaging.
  • Return shipping costs are the responsibility of the customer.

5. Privacy Policy:

  • Your privacy is crucial to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Contact Information:

By making a purchase on our website, you agree to abide by our Refund Policy and Terms of Service. Minature Herbal reserves the right to update or modify these policies at any time without prior notice. Please check our website for the most current information.